Job Completion Survey

We had a washer flood our house, Aidan was my technician and was very professional in removing the flooring and promptly drying the subfloor. He returned multiple times to check progress and complete drying. He was very polite and cleaned up very well after the demo.

Kieran did a wonderful job and was very professional. I appreciated his helpfulness and thorough job!

Shane Buzard removed the wet wooden floors in our two bed room as a result of Ian. He did a wonderful job & removed everything. I highly recommend him. He was very kind & helpful. Judy Marcucilli, Sunrise Towers, Pt Charlotte

• How was your experience with the first phone call to the company?
• How was the cleanup process?
• How would you rate your overall experience with Teasdale Fenton?

Comment: I received a quote for cleaning my dryer vent. Rico Martin and Derrick (I forgot to ask for Derrick's last name) came out and did the job. The men were on-time, professional, friendly and efficient! The quote was quite reasonable - it's a small job and many companies do not want to do a small job. I would recommend this company any day!!

We are expecting a baby in the coming weeks and wanted a refresh on our carpets prior to. We have a small dog so we had some pet stains that we were hoping would come up. Julius arrived on time and walked me through what would be done. He was very thorough and got the job done quick - within an hour he had our two rooms and hallway finished. The carpets look amazing and the pet stains are completely lifted. We are very happy with the quality of service and price. Thank you, Julius!

Kieran Keane was patient, understanding, helpful and a great cleaner I recommend him for your carpet cleaning.

We are hurricane Ian survivors. We had a large amount of water intrusion; ceilings, walls, and flooring. Teasdale Fenton was at our complex within 24 hours. Specifically, we would like to acknowledge our remediation and tear down manager, Chris Popp. He immediately gained our trust. We cannot say enough good about him. Not only was he polite, respectful, and kind, he was also very knowledgeable, efficient and well spoken. He listened to our concerns and went beyond and above our expectations. Great young man with a promising future! TF is lucky to have him on their team.

We were having a very unpleasant experience from a leak coming into our kitchen . Shane buzard and Jake herzog came to take care of us and working with them was a pleasure. Both of them were very kind, considerate and extremely helpful.

We had a water leak i recommend this company my technician was Aidan. Aidan: good customer service skills, professional, on time, knowledgeable, fast.

• How was your experience with the first phone call to the company?
• How was the cleanup process?
• How would you rate your overall experience with Teasdale Fenton?

Comment: Hurricane Ian struck our barrier island, Longboat Key, off of the coast of Sarasota FL on September 28, 2022. After the proper clearance from LBK officials, your dedicated employees began their difficult restoration work on 75 out of 90 condo units at Tangerine Bay Club that were damaged or destroyed in some cases, from the hurricane. They came early in the morning, and stayed until dark, 7 days a week, and are here stil. Their organization, teamwork, and expertise in each area of the enormous job was incredible. And, besides the quality of their work, what stands out to me is their politeness, their smiles, their positive attitudes, their diligence in protecting the interiors of our units with cardboard flooring and plastic sheeting, and leaving the unit cleaned up after every day. Amazing work! As one of your fabulous employees, Shane, said "I like to be sure to leave a place better than it was originally", we notice that seems to be the level of care across the board at Teasdale Fenton. Thank you for Shane, for Jacob, and for all your employees who came TO Longboat Key to restore, and share their caring personalities, with all of us damaged by Ian. THANK YOU FOR HIRING SUCH MARVELOUS MEN AND WOMEN!

Had someone come out today to do a carpet patch. When I originally called in and asked about a price they said it sounded like it would be $130 which I thought was fine. Then when the tech came out and saw the carpet he told me it would be $250 since my carpet had a "pattern" on it basically just raised squares. I had already done more than half the job myself by cutting out the old damaged area and prepping a square that was almost the right size. It took the tech around 25 minutes or so to do the work. The quality of the work is fairly good but is it $250 good? I don't know if it was worth 1/4 the price of the original entire carpet install for the patch. Partly it's on me for not asking about "patterned carpets". At least the staff was friendly on the phone and in person so there's that but yeah I do feel a bit ripped off for sure.

Ryan came out on time and was super professional and helpful. He did a great job! He cleaned our ducts as well as installed a UV Light for purification process and did our dryer vent as well. Would recommend to anyone!

We had a great deal of water in our basement after our sump pumps both failed Chris Popp and his team came out and did an excellent job with the whole process. Thank you!

Chris Popp provided great timely service. He was honest and transparent with information he provided, and I'm glad he was assigned to my project.

Shane did an excellent job! Kitchen tile and house carpets look new. Will use this company again.

• How was your experience with the first phone call to the company?
• How was the cleanup process?
• How would you rate your overall experience with Teasdale Fenton?

Comment: Shane and Zack were awesome! Quick and thorough cleaning. Explained everything involved and made sure we were happy with the work. Would definitely use their service again.

Jeff came out today and was a pleasure to work with. This company is honest and reliable. I highly recommend!!

Very nice, professional people. Great job

This company was exceptional. Water was pouring into our office lower level. Teasdale Fenton immediately worked to remove all the water. The carpets were saved from water damage, clean up was exceptional and staff exceptional. I would like to mention one of the service personnel Shane. He was so professional and diligent. Cheryl Clayton

Steve did an amazing job! Our high traffic area looks SO MUCH BETTER! There was even a hideous rust stain hiding beneath my recliner that was only just noticed. I had very little hope, but it looks so good that I sent my husband a "rug pic". I highly recommend Teasdale Fenton for rug cleaning services.

Our carpets looks great after cleaning.

Had ducts cleaned and the job was done great

Team was friendly and answered all my questions before they started

Had to have an emergency board up tonight, Tom and Allen were very professional, courteous and very knowledgeable. Will definitely recommend for anyone needing emergency work on your home or business. Thank you gentlemen for you time and assistance tonight.