Job Completion Survey

Charles and Jordan did a great job. I had a budget that I had to stick to, and they helped me get there. Always a job well done!

Thought we might have to spend thousands replacing our condo carpeting due to previous owner's pet stains. So glad we gave TF a try. Julius and Aaron recommended cleaning + enzyme treatment and I am shocked at how great it looks now. These guys were terrific and the carpet looks new. My new favorite Cincinnati company!

Zach and Jerome were very nice and communicated very well. They did a great job cleaning up a sewer backup in my basement in a timely manner!

They did a great job on my carpet cleaning! I will recommend you all to others and utilize your services again as well!🙂 …

Nathan came to my house to clean our couches and was so honest and professional about services. I highly recommend Teasdale Fenton and the quality employees they hire

I had a positive experience using this company. My property had a fire on June 2022 and this company was recommended. They were very professional from the beginning to end. They did what they said especially Scott my project manager. We were in constant contact. He is a very transparent, responsible, reliable person and went out of his way on many issues to make sure the item was either there or the work was completed to a high standard. If there was something not right or an issue came up he got right to it, gave me options, helped me understand what was going on, and made sure the issues were taken care of. I can’t say how much I really appreciate Scott. Scott was the difference maker between a terrible experience and now a fully satisfied and happy client. As I write this review I look back and was glad that Teasdale Fenton did the work because at the end the work was done correctly and professionally. So thank you Scott! Please give this man a raise. Thank you Teasdale Fenton for helping restore my burnt property to a more beautiful one today. Thank you so much! And yes I would recommend them to family and friends if they needed fire restoration work done.

My experience was wonderful! Kevin did a great job on my living room space! He brought my carpet back to life! I will be returning for more services. Thank you

Keirandid an great job.

They were professional their work ethic was great and Aiden & his team was extremely nice & explained everything. I would definitely call them again .

Justin was awesome!! He explained everything while he was doing it and in details. He went above and beyond in service! It was first time I have ever had carpets cleaned and I did not know what to expect for the process. He was great!

• How was your experience with the first phone call to the company?
• How was the cleanup process?
• How would you rate your overall experience with Teasdale Fenton?

Comment: Austin and Josh did great work. Helpful, friendly, experienced clean up good, trustworthy, respectfully. Great employees.

Teasdale Fenton is amazing. Today I was taught a very valuable lesson between color seal /color latex and grout from their tech. He was even so nice to show me the difference between them and cleaned a small area to show me what would happen if he was to do it to my whole tile bathroom floor.Thanks Teasdale for helping me understand. I will definitely be using them again.

Jeremy came out and did an amazing job. He was right on time and explained everything he was doing. He was polite, professional and very thorough. I would highly recommend Teasdale and Jeremy.

LOVED IT!!!! GUYS WERE SO AMAZING!!!! Charles and Shane were courteous and very professional. They worked very hard to get my carpets clean. Thank you so much and I will be recommending you to everyone I know.

Had a wonderful experience with Teasdale Fenton. William Wetzl was our project manager. He took care of all the details from start to finish. He was very thorough and showed extreme dedication. He checked in on the project daily and was always available for any communication. I highly recommend this company!

My experience with Teasdale Fenton started out with a great supportive team. Then half way through my project manager did not meet or even come close to deadlines given. The end of July my whole team quit. Although this was very deviating in turn it was truly a blessing from God to get a new project manager that knew what he was doing and did it well. Bill Wetzl was a god send to me. He put a push on all the incomplete jobs at my home, got workers on site to complete the restoration of my home. Bill Wetzl is a man of his word and would jump in to complete the job himself to prevent further delays. Bill was available to me 7 days a week if I needed him to answer questions or be available in person for any repairs that couldn't wait. At one point I would have given this company a bad review until Bill took over my home restoration, making my experience so much better. Bill was always honest with me and worked through any given issues. I will always be thankful to Bill for his professionalism, expertise, hard work and above all kindness. You are the best Bill and thank you so much! Over a year after the restoration of my home has been completed this team is still here for me. Project manager William Wetzl is still here for me. He is prompt to return my calls when I have questions or concerns. With the settling of my house after rebuild from a fire some things need adjusted or improved from original repair and William is there to make any adjustments needed without hesitation and professionally. He is always friendly and has my best interest on his mind and in his plan. I couldn’t have ask for a better and knowledgeable person to manage my home than William Wetzl at Teasdale Fenton. He is always there for me and my home.

My name is Fran and I live in Port Charlotte, FL, one of the many areas ravaged by Hurricane IAN on 9-28-22. We live on the second floor of a three-story condo building. Never in my life had I lived through a natural disaster, let alone a CAT 5 hurricane!!! For 10 hours, we were subjected to CONSTANT, HOWLING RAINS, PRAYING THAT OUR HURRICANE WINDOWS WOULD WITHSTAND WINDS OF NEARLY 150 MPH. The building was rocked on its foundation. You could see NOTHING other than a murky gray sky that carried with it, trees, furniture, roofs of buildings, lawn furniture, and anything else that wasn't nailed down!! Being seniors, our circumstances did not allow us to evacuate with the other 3+ million Floridians who were suffering the same fate. The roof of our condo building was torn off. The metal ceiling roof panels on the outside walkways were crumpled like wadded-up pieces of paper. We were stuck in our condo for several hours until the metal ceiling panels were pushed to the side. All the AC units on the roof were destroyed. We worked for 10 hours, foolishly attempting to clean up the water that was coming in through our ceilings and walls. Buckets, mops, towels, dry vacs.....we were fighting a losing battle with nowhere to go!! NO SAFE WATER, NO AC, NO CELL SERVICE, NO ELECTRICITY, NO ABILITY TO COOK, CLEANUP, SHOWER, NO ELEVATOR, ETC. After a few days, we ventured out to assess the damage, which was like witnessing a war zone. We could see the sky through the ceiling of the third floor unit!! Things were dark and bleak and many tears of futility were shed. But, along came TEALSDALE FENTON RESTORATION to the rescue!! The crew was comprised of about 15 or so, able-bodied men and women, committed to making things better, as best they could. There are simply NO WORDS to describe the service provided by Project Manager, Shawn Buzard, his Lead Technician, Jake Herzog and these outstanding young men and women. Their service, understanding, care, concern, compassion, communication, work ethic, reliability and kindness were EXEMPLARY. They informed us, each day, of their restoration plans. They covered whatever belongings we had left with plastic. Shawn and Jake took daily measurements of drywall for mold. They moved the few things that weren't damaged to areas not affected by water flowing from our ceilings. They ALWAYS encouraged us to ask questions and ALWAYS answered them. They were ALWAYS POSITIVE AND PROFESSIONAL while tearing down walls, removing flooring, carpeting, furniture and personal possessions, knowing full well the anguish we were experiencing. And, they did all this work, hauling up tools and equipment and hauling down ALL THE DRYWALL, WOODWORK, FURNITURE, CARPETING, FLOORING, CLOTHING, DOORS, CABINETRY, ETC,....BY HAND.....BECAUSE THE ELEVATOR WAS OUT OF SERVICE. AND, AT THE END OF EACH DAY, THE STAFF CLEANED UP "THE MESS" and hosed down the parking lot. AND AS IF THAT WASN'T ENOUGH, SOME OF THE STAFF HELPED ME DRAG UP GROCERIES AND CASES OF WATER TO MY UNIT. I WILL NEVER BE ABLE TO ADEQUATELY EXPRESS MY GRATITUDE OF HEART TO SHAWN, JAKE AND THEIR TEAM FOR ALL THEY DID TO HELP US SURVIVE THE FIRST MILE OF THIS UNSPEAKABLY PAINFUL JOURNEY. SO, IT IS WITHOUT HESITATION AND WITH GREAT ENTHUSIASM THAT I OFFER THIS POSITIVE AND GLOWING REVIEW!!

The process was simple and easy. Now we have clean and fresh carpet and rugs. Also thanks Aubrey for the great experience!

We called Teasdale Fenton to clean out our air ducts, and the technician Josh B highly recommended a blue light be put in after seeing how much mold was in our vents. We have been so happy with this, and we feel we paid a reasonable price. Definitely recommend them.

Kieran did a wonderful job! He was very thorough and professional! We will be happy to hire his services again!

Kieran did a wonderful job! He was very thorough and professional! We will be happy to hire his services again!

Water damage

It is ALWAYS a pleasure working with Teasdale. From the bottom to the top, these are the most professional group of workers by far. I’d recommend and come to these guys for anything.

Steve came out and did my floors and did a great job. Great customer service