Servicing Cincinnati Since 1830
Servicing Cincinnati Since 1830

Job Completion Survey

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.96
1999 Reviews
5
96%
4
3%
3
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  • M M.
    Cincinnati, OH
    Reviewed on August 5th, 2019
    • How was your experience with the first phone call to the company?
    • How was the cleanup process?
    • How would you rate your overall experience with Teasdale Fenton?

    Comment:

  • Patricia M.
    Reviewed on August 5th, 2019

    Professional, able to make recommendations, great job!

  • beth L.
    Reviewed on July 31st, 2019

    Charles was one of the nicest people I have ever met. He made sure I understood all of the charges, made great suggestions and did a fantastic job. And smiled through it all!! This is why I am, and will continue to be, a return customer. My carpets look and smell fantastic!!!

  • Jo H.
    Mason, OH
    Reviewed on July 30th, 2019
    • How was your experience with the first phone call to the company?
    • How was the cleanup process?
    • How would you rate your overall experience with Teasdale Fenton?

    Comment: Ryan was excellent! Possibly best tech ever. Will request every time and refer clients and friends to Teasdale and Ryan in the future.

  • Beani P.
    Reviewed on July 30th, 2019

    After the summer of 6 kids being home and the teenagers babysitting the toddler, our toddler, teenagers and pets had stains all over the carpets and the carpets smelled. The day we were scheduled I had a medical emergency and they were flexible, helpful and still got the carpets take care of. The serviceman who came out was very helpful and the carpets look like new, I wish I had thought to do before and after photos. Will definitely use them again!

  • Any O.
    Cincinnati, OH
    Reviewed on July 29th, 2019
    • How was your experience with the first phone call to the company?
    • How was the cleanup process?
    • How would you rate your overall experience with Teasdale Fenton?

    Comment: Great customer service!

  • Fabienne R.
    Reviewed on July 29th, 2019

    Used their service for the first time recently. The guy who came was super nice and even helped my husband move something because I wasnt able to lift it. Very kind and on time. The reason I am taking one star off is because I had scheduled a carpet cleaning for all rooms in the house PLUS deodorizer or whatever they call it for 2 rooms. On the phone, I was told I could choose between different scents and they listed the selection for me. Upon arrival, the guy who actually did the cleaning said he only had the lemon scent at hand and there are no others to choose. On top of that (and that bothers me more), the scent didnt even last all day. Wouldnt pay for that again. Other than that, it was quick and simple and the carpets seemed cleaned properly.

  • Naomi Carpenter O.
    Reviewed on July 29th, 2019

    Amazing job. So very kind and accommodating. I booked last minute and they came quickly and did an amazing job. Never thought they would get the stain out but they did!!! Brian and Jason, were complete gentlemen. Thanks again!

  • Jami L.
    Reviewed on July 29th, 2019

    Bryan was great as always. He has done our house several times and always does a great job. He is always polite and professional. He even made a few recommendations for us.

  • Kenneth W.
    Liberty Township, OH
    Reviewed on July 28th, 2019
    • How was your experience with the first phone call to the company?
    • How was the cleanup process?
    • How would you rate your overall experience with Teasdale Fenton?

    Comment: The cleaner was professional and fast.

  • Cynthia T.
    Reviewed on July 28th, 2019

    Great job on our carpets and a very dirty chair. Josh and Brian were very nice, friendly and professional. I’ve tried other services but find TF the most thorough.

  • Becky R.
    Reviewed on July 26th, 2019

    Professional, knowledgeable and polite. Good experience.

  • Nikolas J.
    Reviewed on July 24th, 2019

    Bryan was honest, knowledgeable, and very efficient. Would use again and recommend to anyone!

  • Cheryl D.
    Fairfield, OH
    Reviewed on July 23rd, 2019
    • How was your experience with the first phone call to the company?
    • How was the cleanup process?
    • How would you rate your overall experience with Teasdale Fenton?

    Comment:

  • MaryAnn H.
    Reviewed on July 22nd, 2019

    The technician was professional and courteous. He did a great job on the carpet and the furniture. I have always used Teasdale Fenton and will continue. They also do a great job cleaning vents.

  • Andrea C.
    Reviewed on July 22nd, 2019

    Amazing first experience! The guys who came out to my house, Brandon and Bryan P., were very friendly, courteous, and respectful! They did a wonderful job cleaning the carpets in my home and were in and out within less than an hour. My home smells refreshed, and my carpets are gorgeous now! Will absolutely use Teasdale Fenton again!

  • Kate R.
    Reviewed on July 19th, 2019
    • How was your experience with the first phone call to the company?
    • How was the cleanup process?
    • How would you rate your overall experience with Teasdale Fenton?

    Comment: Great service and super fast! Cleaned 3 rooms and stairs in under an hour. Great results

  • Heather C.
    Cinnamon, OH
    Reviewed on July 19th, 2019
    • How was your experience with the first phone call to the company?
    • How was the cleanup process?
    • How would you rate your overall experience with Teasdale Fenton?

    Comment: Ryan was very helpful suggesting how to best treat our carpets since we own pets. He was professional and thorough.

  • Linda M.
    Lebanon, OH
    Reviewed on July 18th, 2019
    • How was your experience with the first phone call to the company?
    • How was the cleanup process?
    • How would you rate your overall experience with Teasdale Fenton?

    Comment:

  • Lisa Kearns K.
    Reviewed on July 18th, 2019

    Great job on carpets. Friendly helpful service

  • Inga Shambray M.
    Reviewed on July 18th, 2019

    No spots!! 10’s across the board plus Swain was fast and very helpful on his suggestions on what we needed for our carpet.

  • Lori D.
    Maineville, OH
    Reviewed on July 17th, 2019
    • How was your experience with the first phone call to the company?
    • How was the cleanup process?
    • How would you rate your overall experience with Teasdale Fenton?

    Comment: Wonderful job! I’m so very happy with the results !

  • Joe W.
    Reviewed on July 17th, 2019

    Excellent job for the fifth straight year by Bryan and Avery. Carpets and ceramic tile cleaned. Recommend the home show special.

  • Jessica B.
    Reviewed on July 11th, 2019

    Great service. Polite gentleman who did a fantastic job cleaning our poor, dirty carpets. They look and smell great!

4.96 out of 5 ( 1999 Reviews )
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